Allied Health Receptionist – Hervey Bay (Casual Position)

An opportunity exists for a suitably qualified receptionist to work in a up-to-date, fast paced allied health practice. The receptionist is the first point of contact for our valued clients and as such, we place the utmost importance on ensuring they receive a professional, compassionate, and friendly service by delivering a positive patient experience at all times.

We are seeking a person who possesses the following:

- Outstanding customer service and personal skills
- A caring and compassionate nature
- Reliable, punctual, and well presented
- Polite and clear phone manner
- Demonstrated high level of interpersonal and communication skills – both verbal and written
- Ability to manage a busy work environment
- Exceptional time management and organisational skills
- Ability to maintain a high level of composure, professionalism, and confidentiality at all times
- Proven ability to work autonomously as well as part of a team
- Attention to detail and accuracy in record keeping is essential
- Demonstrated proficiency in computer skills – notably Microsoft office suite and the ability to easily learn new programs is essential




- Ability and willingness to learn new skills and participate in training as required
- Prior experience in a similar role/environment will be highly regarded.
- Previous experience using Nookal is advantageous and will be highly regarded.
- Previous experience in medical billing programs in a health care setting (HICAPS/Medicare/DVA/Workcover and insurance claims) is advantageous and will be highly regarded

You will be responsible for the following:

- Greeting clients and recording accuratedetails
- Answering the phone, making calls and appointments
- Managing and maintaining accurateclient records using the Practice Management Software (Nookal)
- Patient billing and payment collection
- Managing confidential records
- Supporting allied health professionals with administrative tasks and client care
- Liaising with other health professionals and external stake holders as required.

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📌 Allied Health Receptionist (Fraser Coast Regional)
🏢 Paul Ryan Physiotherapy
📍 Fraser Coast Regional