Job Description

Security Officer and Control Room Operator

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Securecorp currently has an outstanding opportunity for a Security Officer to provide exceptional customer service and emergency response at a retail site based in Helensvale.

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This is a full-time permanent position working a 4 days on / 4 days off roster, consisting of 12-hour shifts across days and nights. The role is paid at Level 4 under the Security Services Industry Award, plus First Aid allowance.

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- 4 on / 4 off roster (12-hour shifts – days & nights)
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- Annual Award rate reviews
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- Access to Employee Assistance Program (EAP)
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- Access to wellbeing platform with free health checks
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- Exclusive discounts (Apple, Fitness First, HelloFresh, Google Store, Booking.com & more)
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- Employee rewards and commendations
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- Ongoing career development and advancement opportunities
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Key Responsibilities

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- Provide a high level of security and customer service
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- Guard, patrol, monitor and control assigned premises
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- Respond to emergencies, alarms and calls for assistance
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- Assess and manage situations of risk
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- Conduct access control duties
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- Perform CCTV control room operations
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- Complete incident reports and maintain accurate data logs
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Skills & Experience

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- Current Security Licence
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- Control Room Licence and Crowd Control endorsement
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- Current First Aid & CPR certification
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- Flexibility to work rotating rosters including nights and weekends
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- Strong verbal and written communication skills
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- Ability to work effectively within a team
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- Professional attitude with a positive and proactive approach
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About the Company

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Securecorp is a successful, progressive, and award-winning national provider of premium security, cleaning, electronics, and monitoring services. We operate across a broad range of industries including retail, major events, corporate sites, aviation and more.

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Guided by our core values of reliability, integrity and results, we are committed to providing stability, growth, and career development opportunities to our employees.

📌 Security Officer and Control Room Operator (City of Gold Coast)
🏢 Securecorp
📍 City of Gold Coast