After-Sales Team Lead & Client Care Champion (Victoria)

After-Sales Team Lead & Client Care Champion (Victoria)

27 Sep
|
Cullen Jewellery
|
Victoria

27 Sep

Cullen Jewellery

Victoria

Job Description

Cullen Jewellery, a digital-first Australian fine jewellery brand, seeks an Assistant Client Care Manager to support the after-sales team and own key workflows. You will mentor After-Sales Consultants and handle escalations to ensure smooth operations in a rapid-paced environment.

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Based in Melbourne, you will work Tue-Fri 9am–5pm and Sat 8am–4pm in our Kew Office, focusing on process improvements, coaching, and exceptional client service.

📌 After-Sales Team Lead & Client Care Champion (Victoria)
🏢 Cullen Jewellery
📍 Victoria

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