Welcomes customers by determining their coffee interests and needs
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Improves quality results by studying, evaluating, and redesigning processes; implementing changes; maintaining and improving the appearance of the cafe and coffee section
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Must love cold foam and new beverage creations
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Educates customers by presenting and explaining the coffee drink menu; answering questions
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Prepares and sells coffee by following our specialty coffee suppliers prescribed recipes and preparation techniques, in additional to prepping batchy and cold brew on rotating single origins for the weekend - supplier available anytime for training, in-depth collaboration or refinement our coffee offering
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Supports sale of takeaway coffees and specialty coffee retail products by explaining differences in coffee beans and coffee preparation; demonstrating how to get the best out of the brew
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Generates revenue by attracting new customers; defining recent and expanded services and products.
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Maintains inventories by replenishing coffee beans, milk,
tea and extras supply; stocking coffee retail and monitoring sell-through and reporting stock needs back to manager
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Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
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Maintains a safe and healthy work environment by following organisation standards and sanitation regulations
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Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value
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Training of junior staff wishing to develop skills on coffee
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Roster and recruitment input working with manager to ensure venues are rostered
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Acting supervisor when cafe manager is not there, ensuring a-great customer experience, open and close and quality output at all times
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Would like the chance to work across multiple venues
📌 Barista / Shift supervisor (Central Coast Council)
🏢 Macs Beach Cafe
📍 Central Coast Council
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