Job Description

Value Care Limited | Sydney NSW

n

Full-time | On-site

n

Be the welcoming face of Value Care

n

Value Care is a growing NDIS and community services organisation providing a range of disability and community support services across Australia.

n

We are looking for a professional, organised and energetic Receptionist & Administration Coordinator to join our Sydney team.

n

This is more than a traditional reception role. We are looking for someone who can juggle multiple priorities, communicate confidently with staff and visitors, keep things organised and provide reliable administrative support across the business.

n

If you are someone who enjoys being busy, takes initiative and can move between answering a phone call, assisting a visitor, coordinating an administrative task and supporting the wider team without losing attention to detail, this could be the role for you.

n

About the Role

n

As the first point of contact for our Sydney office, you will play an important role in creating a professional, welcoming and efficient setting.

n

You will work closely with management, HR, operations and other teams, supporting the day-to-day administration of the office and helping ensure things run smoothly.

n

Key Responsibilities

n

n
- Welcome visitors, staff, participants, families and external stakeholders in a professional and friendly manner.
n
- Answer and direct incoming phone calls and enquiries.
n
- Manage general reception and front-office responsibilities.
n
- Respond to emails and enquiries promptly and professionally.
n
- Provide administrative support to management and internal teams.
n
- Assist with scheduling, meetings, appointments and office coordination.
n
- Maintain accurate records, files and administrative documentation.
n
- Assist with onboarding and administrative requirements for new employees.
n
- Support HR and operations with day-to-day administrative tasks.
n
- Coordinate office supplies, stationery and general office requirements.
n
- Assist with correspondence, document preparation and data entry.
n
- Liaise with internal teams and external stakeholders as required.
n




- Help coordinate meetings, staff activities and office events.
n
- Maintain confidentiality when handling sensitive information.
n
- Follow company policies, procedures and compliance requirements.
n
- Identify administrative issues and take initiative to resolve them or escape where appropriate.
n
- Provide general support across the business as priorities change.
n

n

About You

n

We are looking for someone who is reliable, polished, approachable and highly organised.

n

You will be comfortable working in a fast-paced environment where priorities can change throughout the day. You will also understand that reception is not simply about answering the phone—it is about creating a positive experience for everyone who interacts with Value Care.

n

n
- Reception
n
- Administration
n
- Office coordination
n
- NDIS or community services
n
- Medical or allied health administration
n
- Corporate administration
n
- Hospitality or another customer-facing environment
n

n

Most importantly, you will bring a positive attitude and a willingness to take ownership.

n

We are looking for someone who:

n

n
- Has excellent verbal and written communication skills.
n
- Is confident speaking with people from different backgrounds.
n
- Presents professionally and represents the organisation positively.
n
- Is highly organised and has strong attention to detail.
n
- Can manage multiple tasks and competing priorities.
n
- Is confident using Microsoft Office and common business systems.
n
- Learns new systems and processes quickly.
n
- Is proactive rather than waiting to be told what to do.
n
- Can work independently while also being a strong team player.
n
- Understands the importance of confidentiality and professionalism.
n




- Has a genuine interest in working within the disability and community services sector.
n

n

Why Join Value Care?

n

At Value Care, you will become part of a growing organisation where your contribution matters.

n

You will have the opportunity to:

n

n
- Work closely with a supportive and collaborative team.
n
- Develop your administration and coordination skills.
n
- Gain valuable experience within the NDIS and community services sector.
n
- Work alongside experienced operational and leadership teams.
n
- Take on broader responsibilities as the organisation continues to grow.
n
- Build a long-term career within a growing organisation.
n

n

The Person We Are Looking For

n

n
- We are not simply looking for someone to sit behind a reception desk.
n
- We are looking for a 'go-to' person—someone who notices what needs to be done, communicates well, keeps things moving and is happy to help wherever required.
n
- You might be answering a phone call one minute, assisting a visitor the next, preparing documents for management and then coordinating an office requirement. If multitasking comes naturally to you and you enjoy being at the centre of a busy team, we would like to hear from you.
n
- Previous experience in reception, administration, customer service or a similar role.
n
- Excellent communication and interpersonal skills.
n
- Strong organisational and time-management skills.
n
- Good computer literacy and confidence using Microsoft Office.
n
- Ability to maintain confidentiality and handle sensitive information appropriately.
n
- Ability to work effectively in a fast-paced, on-site environment.
n
- Strong attention to detail.
n
- NDIS Worker Screening Check or willingness to obtain.
n
- Working With Children Check, where applicable.
n

n

Location & Employment

n

Location: Sydney, NSW

n

Employment: Full-time

n

Work arrangement: On-site

n

If you are an organised, people-focused professional who enjoys multitasking, taking initiative and keeping a busy office running smoothly, we would love to hear from you.

📌 Receptionist & Administration Coordinator (Parramatta)
🏢 Value Care
📍 Parramatta