Job Description

Clark Equipment is a leading Australian distributor of construction, materials handling, and agricultural equipment, representing premium brands including Bobcat, Develon (Doosan), Clark, Omega, and McCormick.

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With branches across Australia and a reputation for reliability, Clark Equipment provides quality machinery, genuine parts, and exceptional customer support to a diverse range of industries.

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About the Role

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We are seeking an experienced and motivated Parts 2IC to join our team at Clark Equipment's Acacia Ridge branch.

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This is a hands-on position focused on staff supervision, customer service, and service department support — ensuring smooth day-to-day operations within our Parts Department.

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Reporting to the Parts Manager, you'll play a key role in maintaining efficiency, accuracy, and high customer satisfaction standards.

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This role is ideal for a senior Parts Interpreter or team leader ready to take the next step in their career within a well-established and respected organisation.

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Key Responsibilities

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Assist the Parts Manager in supervising and supporting daily team activities

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Deliver high-quality customer service to external customers, internal sales, and service teams

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Accurately interpret and supply parts across multiple brands and product lines

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Liaise with the service department to ensure parts availability and timely repairs

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Support process improvement and operational efficiency initiatives

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Manage order accuracy, supplier communication, and backorder tracking

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About You

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To be successful in this role, you'll bring:

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Proven experience in parts interpreting and customer service

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Robust leadership or supervisory skills

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Excellent communication, organisation, and multitasking abilities

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A mechanical or technical understanding of mobile plant, forklifts, or heavy equipment (highly regarded)

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A proactive, customer-focused attitude and commitment to teamwork

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A current forklift licence (advantageous but not essential)

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Stable, long-established Australian company with national presence

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Competitive remuneration

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Exposure to a broad range of equipment and industries

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Supportive, team-oriented team environment

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Excellent career growth opportunities within Clark Equipment

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Why Join Clark Equipment

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At Clark Equipment, you'll join a company with over 75 years of Australian industry experience and a proud reputation for excellence.

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This is an exciting opportunity to grow your leadership skills, contribute to our customer success, and play a key role in our Acacia Ridge Parts Department.

📌 Spare Parts Team Leader (Queensland)
🏢 Clark Equipment
📍 Queensland