Job Description

FMCG | Metcash / IGA | Independent Retail | Career Pathway to National Account Management

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Are you an FMCG sales professional with Metcash or IGA experience?

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International Consolidated Business Group (ICBG) is looking for a commercially minded and highly organised Account Executive to work alongside our National Account Manager - Metcash.

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This is an excellent opportunity for someone who already understands the Metcash/IGA and independent retail environment and is looking to take the next step in their FMCG career.

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You will play an important role in supporting the growth and day-to-day management of the Metcash account, working across sales analysis, ranging, promotions, customer presentations, new product launches, Field Sales execution and customer administration.

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If you understand how Metcash and independent retail operate, enjoy working with sales data and want to build your career towards National Account Management, we'd love to hear from you.

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About ICBG

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International Consolidated Business Group (ICBG) is a successful Australian-owned FMCG manufacturer supplying some of Australia's best-known household brands and private label products to major retailers across Australia and internationally.

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Our portfolio includes market-leading brands such as Hercules, Multix, Hygiene Plus, I Was A Milk Bottle and Earth Rescue.

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We take great pride in who we are, with a humble, proud and resilient attitude. Our brands, people and know-how define who we are, while collaboration, flexibility and diversity are important pillars of our working environment.

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About the Role

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Reporting to the National Account Manager - Metcash, you will provide commercial, analytical and operational support across the Metcash account and associated independent retailers and Multi-Site Operators (MSOs).

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You will work closely with the NAM, Field Sales, Marketing, Finance, Customer Service and Supply Chain teams to ensure customer initiatives are executed accurately, on time and with a strong commercial focus.

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This is more than an administrative support role. You will have the opportunity to analyse performance, identify growth opportunities, support customer planning and help execute initiatives across the Metcash/IGA channel.

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Key responsibilities

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- Support the National Account Manager with the day-to-day management of the Metcash account and associated MSOs.
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- Analyse Metcash sales,



scan and customer data to identify sales trends, distribution opportunities and areas for growth.
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- Prepare customer presentations, sales reports, analysis and business updates.
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- Assist with Metcash/IGA ranging submissions, new product launches and customer reviews.
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- Coordinate promotional submissions, promotional activity and customer deadlines.
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- Monitor promotional execution and assist with post-promotion analysis and reporting.
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- Maintain customer pricing, product information, promotional data and supporting documentation.
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- Manage relevant retailer portals and customer administration.
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- Support Metcash and IGA marketing, catalogue and promotional initiatives.
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- Work closely with the Field Sales team to ensure agreed initiatives are executed effectively in-store.
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- Provide the Field Sales team with the information, reports and resources required to support customer execution.
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- Assist with annual business planning, category reviews and customer presentations.
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- Identify and elevate pricing, promotional, supply or execution issues affecting the account.
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- Work collaboratively with Marketing, Finance, Procurement, Customer Service and Supply Chain to deliver outstanding customer service.
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- Help identify opportunities to improve ranging, distribution, promotional performance and overall sales growth.
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About You

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We are looking for someone who is commercially minded, analytical, organised and proactive, with a good understanding of the FMCG retail environment.

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Ideally, you will have:

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- Previous experience in an FMCG Sales Support, Account Executive, Account Coordinator, Customer Manager, Field Sales or National Account support role.
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- Experience working with Metcash, IGA, independent retail or Multi-Site Operators (MSOs) is highly preferred.
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- A strong understanding of the Metcash/IGA customer environment and independent retail channel.
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- Experience working with retailer portals and customer systems.
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- Strong Microsoft Excel and PowerPoint skills.




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- The ability to analyse sales and scan data and turn information into meaningful commercial insights.
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- Experience supporting promotional planning, ranging, new product submissions and customer activity.
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- Excellent organisational skills and exceptional attention to detail.
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- The ability to manage multiple priorities and meet customer deadlines.
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- Strong communication and relationship-building skills.
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- A proactive attitude with the confidence to take ownership and follow issues through to resolution.
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- The ability to work collaboratively across Sales, Marketing, Finance, Customer Service and Supply Chain.
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- A genuine interest in developing a career in FMCG sales and National Account Management.
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Highly regarded

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- Previous experience directly supporting a Metcash National Account Manager.
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- Experience working with IGA and/or independent retailers.
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- Experience analysing promotional performance or trade spend.
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- Experience with ranging and new line submissions.
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- Experience working with Field Sales teams.
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- Power BI or other business intelligence/reporting experience.
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- A Business, Marketing, Commerce or related qualification.
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Why Join ICBG?

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At ICBG, you'll become part of a collaborative and high-performing team where your contribution genuinely makes a difference.

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We offer:

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- A stable and growing Australian-owned FMCG business.
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- Direct exposure to one of Australia's major grocery retail channels.
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- The opportunity to work closely with an experienced National Account Manager - Metcash.
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- Exposure to Metcash, IGA, independent retail and MSO customers.
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- A genuine career pathway towards National Account Management.
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- A supportive and collaborative team culture.
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- Modern offices located on St Kilda Road, Melbourne.
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- Competitive salary package.
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- Subsidised public transport.
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- Ongoing learning and professional development.
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Ready to take the next step?

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If you have Metcash/IGA experience, understand independent retail and are looking for an chance to develop your FMCG sales career, we'd love to hear from you.

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📌 Account Executive - Metcash (Victoria)
🏢 ICB Group
📍 Victoria