Barrack Broking is a Brisbane-based insurance broking business providing tailored insurance solutions to Australian individuals and businesses. Due to continued growth, we are seeking an experienced Outbound Appointment Setter / Telesales Consultant to support our broker team through high-quality lead generation.
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This is a pure outbound calling role focused on qualifying prospects and booking appointments.
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The Role
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Reporting to the office director, you will be responsible for answering inbound enquiries and making outbound calls to prospective clients, introducing Barrack Broking's insurance services, qualifying interest, and booking appointments for our insurance brokers.
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This role suits someone confident on the phone who can run structured, compliant conversations and consistently deliver quality appointments.
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Key Responsibilities
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- Outbound cold calling to prospective clients
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- Conduct structured, compliant qualification conversations
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- Identify genuine insurance opportunities
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- Qualify client needs, decision-making authority, and timing
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- Book appointments for brokers and ensure accurate CRM notes
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- Handle objections professionally and progress conversations
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About You
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- Proven outbound telesales or appointment-setting experience
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- Confident, professional phone manner
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- Strong communication and questioning skills
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- Comfortable working in a target-driven workplace
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- Reliable, organised, and detail-focused
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- Able to follow scripts, compliance requirements, and processes
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What We Offer
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- You will receive a base salary of $65,000 + Super + uncapped monthly commissions: Your on target earnings will be $80,000, with high performers potential to earn over $100,000
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- Monday to Friday only - no weekends
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- Brisbane-based office with hybrid flexibility after training
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- Supportive, performance-focused team culture
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- Opportunity for long-term growth
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