Job Description

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- Manage a portfolio of our established, 12+ month clients
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- Build the relationship through regular contact and site visits as needed
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- Own contract renewals end-to-end — track them, open them early, close them before they expire
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- Catch at-risk accounts early and keep them
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- Grow existing accounts through additional services
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- Keep clean records of every client, renewal date and conversation
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What Success Looks Like

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- 30 days: you know your book — every client, every renewal date, every risk
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- 60 days: renewal conversations open ahead of expiry, at-risk accounts flagged and worked
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- 90 days: a renewal rate that protects the base and early account-growth wins on the board
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What We're Looking For

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- Account management,



client retention or B2B relationship experience
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- A relationship-first style — curious, reliable, easy to deal with
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- Disciplined follow-through — nothing falls through the cracks
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- Commercial instinct for where an account can grow
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- Comfortable on the phone and in front of clients
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What You'll Get

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- Car allowance + fuel card
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- A warm book of established clients — no cold start
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- A well-run operations team delivering behind you
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- Room to grow — real ownership of the client base and how it develops
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If you're the person clients are glad to hear from, we'd like to talk.

📌 Client Retention & Growth Specialist (South Australia)
🏢 Signal Waste & Recycling
📍 South Australia