Job Description

At Respect, we're proud to be the largest provider of aged care services in Regional Australia.

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As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity, compassion and genuine connection.

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We're a growing, values-led organisation with a strong focus on our clients, their families and our team. When you join Respect, you become part of a supportive community that thrives on collaboration, trust and the shared belief that everyone deserves to feel valued.

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If you're looking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways, you'll feel right at home with us.

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Why You Will Love Working With Us

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- A workplace culture that celebrates people, progress, and purpose
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- Meaningful work where you see the impact you make every day
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- Opportunities to grow your career
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- Save tax by salary packaging up to $15,900 of living expenses and a further $2650 for meals out and holiday accommodation!
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About the Role

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Are you passionate about helping people live independently, stay connected and get the most out of life?

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This is a Monday–Friday, office-based role located in Warrnambool.

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As our Coordinator Community Programs, you'll lead the coordination and delivery of community programs and HACC-PYP services, that create meaningful opportunities for eligible participants to achieve their goals, build social connections and remain active in their communities.

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Reporting to the Manager Wellness & Reablement Services, you'll coordinate participant services, facilitate access to activities and programs, and work closely with families, employees, volunteers and community partners to achieve positive outcomes.

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You'll bring strong organisational and relationship-building skills to ensure services are responsive, effective and aligned with each participant's needs.



You'll also support the continuous improvement and smooth operation of community-based programs.

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Championing wellness and reablement, you'll work collaboratively to deliver services that reflect our organisational values and meet relevant quality, legislative and policy requirements.

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If you're ready to make a meaningful difference and help people live well, connect and participate, we'd love to hear from you.

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No two days are the same! As Coordinator Community Programs you will:

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- Coordinate community programs and services that promote independence, wellbeing, social connection and meaningful participation.
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- Manage the participant journey, including referrals, onboarding, assessments, service commencement and ongoing reviews.
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- Develop and maintain individual care plans and goals, ensuring services reflect changing needs, preferences and desired outcomes.
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- Connect participants with programs and community opportunities that match their interests, goals and support needs.
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- Build positive relationships with participants, families, carers, volunteers and community partners, responding to enquiries and feedback with care and professionalism.
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- Coordinate program operations, including schedules, resources, communications and service providers, to support smooth and effective delivery.
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- Monitor service quality and participant outcomes, maintaining accurate records, identifying risks and escalating issues when required.
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- Champion wellness and reablement, contributing to continuous improvement,



quality initiatives, community engagement and compliance requirements.
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About You

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You'll thrive with us if you have:

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- Experience in aged care, community services, disability, health or a related sector.
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- Experience coordinating services, programs, activities or participant supports.
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- A robust understanding of person-centred care, wellness and reablement approaches.
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- Strong relationship-building skills, with the ability to work positively with participants, families, carers and stakeholders.
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- Excellent organisation and time management skills, with the ability to manage competing priorities.
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- Confident written, verbal and interpersonal communication skills.
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- The ability to work independently and collaboratively as part of a team.
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- Strong attention to detail and experience maintaining accurate records, documentation and reports.
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- Confidence using client management systems and Microsoft Office.
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- Current First Aid certification, National Police Check (or willingness to obtain) and a current Driver Licence.
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- A Certificate IV, Diploma or higher qualification in Community Services, Aged Care, Health, Leisure & Lifestyle or a related field.
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- Experience coordinating community-based or social support programs.
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- Knowledge of government-funded community care programs and related reporting requirements.
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- Experience working with older people in a community, health or care setting.
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- As a not-for-profit you can reduce your tax by salary packaging up to $15,900 per year for living expenses, bills, rent, mortgage and groceries. Take advantage of a further $2,650 to pay for meals out or holiday accommodation
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- Training and development pathways
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- Supportive leaders who are onsite
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- A friendly, down-to-earth workplace
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- Opportunity to build a long-term career in aged care
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📌 Coordinator Community Programs (Warrnambool)
🏢 Mareeba Aged Care
📍 Warrnambool