head of customer support (City of Gold Coast)

head of customer support (City of Gold Coast)

27 Sep
|
Hr Partners
|
City of Gold Coast

27 Sep

Hr Partners

City of Gold Coast

Job Description

Head of Customer Support / Call Centre Manager

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Location: Gold Coast, QLD (Hybrid: Mon–Wed Office | Thu–Fri WFH)

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Contract: 12-Month Fixed Term Contract

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Remuneration: $120,000 p.a. + Super

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Hours & Perks: 35-hour work week | 4 weeks annual leave

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About the Role: Are you a strategic, people-first contact centre leader looking for true autonomy? We are seeking an experienced Head of Customer Support / Call Centre Manager for a 12-month fixed-term contract to shape the future of the customer experience and team operations.
n Leading a dedicated team of 12–15 support professionals, you will balance high-level operational efficiency with an exceptional, customer-centric culture across phone and email channels.
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📌 head of customer support (City of Gold Coast)
🏢 Hr Partners
📍 City of Gold Coast

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