Job Description

SUCCESSFULLY FILLED

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Customer Service Natural Health Industry

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Full role working for a Leading Brand

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Our client a leading brand within domestic and international markets, is looking for additional help in their customer service area due to a recent surge in business.

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We require someone with strong communication and organisation skills who has previously worked within a corporate environment assisting customers and to often tight timelines. We will need you to have a bright and can do attitude to assist this friendly and qualified team get through this busy period.

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Responsibilities

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- Order taking - inbound calls & answer emails
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- Process purchase orders
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- Live chat (online customer service)
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- General admin duties
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- Liaise with Warehouse and logistics
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Skills / Experience

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- Excellent communication skills
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- Confidence & maturity to deal with difficult customers
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- Previous phone based customer service experience
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- PC skills / MS Office
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- Experience using ERP & CRM systems
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- High level phone call etiquette and call handling skills
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- Ideally you will have experience working in the Pharmaceutical / Medical Device Industry
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- To be successful this role requires a high level of autonomy and ability to self-direct work!
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Good hourly rate paid weekly $$$. Office based role with some flexibility to work from home once trained.

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If you feel you have the skills please forward your resume to [email protected] or call Rachelle or Hillary on 9905 3566 for more information.

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Register your interest online OR Call DCL Recruitment on 02 9905 3566

📌 Customer Service Natural Health Industry (New South Wales)
🏢 DCL Recruitment
📍 New South Wales