AO3 Program Support Officer (AIM) – Program Support / Administration

Location: Buderim, QLD (rotating across two office locations)

Assignment: 2-year contract

Working arrangement: Possible hybrid (role is primarily on-site)

Rate: $51.13 – $56.72 per hour + super

An opportunity is available for an experienced AO3 Program Support Officer (AIM) to provide high-quality administration and information management support within a busy North Coast region office environment. This role suits someone who enjoys coordinating workflow, supporting stakeholders, and maintaining accurate records and reporting.

About the role

- Prepare routine correspondence, papers and reports for review and delegate consideration
- Provide day-to-day administration and information management support to the team
- Research and analyse routine business matters and make recommendations aligned to policy and legislation
- Compile and complete standard forms and documentation, and support staff to follow correct processes (including corrections where required)




- Provide advice and guidance to staff on using internal systems
- Record and distribute meeting minutes as requested/required
- Maintain reports, registers and tracking tools
- Assist with managing the region’s vehicle fleet
- Capture and maintain information in a records management system
- Liaise with internal and external stakeholders, maintaining confidentiality and qualified conduct in line with Public Service Values and the Code of Conduct
- Support planning and coordination of tasks/workflow and assist with training/performance support as needed

What you’ll bring

- Proven administration support experience in a structured environment
- Strong communication and stakeholder engagement skills
- Sound judgement, attention to detail and the ability to manage competing priorities
- Confidence working with systems, registers, documentation and records management
- Ability to apply policies, procedures and processes to routine operational matters

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📌 Program Support Officer (Sunshine)
🏢 Chandler Macleod
📍 Sunshine