27 Sep
|
Trans Tasman Energy Group
|
Victoria
27 Sep
Trans Tasman Energy Group
Victoria
Job Description
Trans Tasman Energy Group (TTEG) provides embedded network and electricity on-selling services across Australia, supporting clients with metering, billing, regulatory compliance, and contract management for residential and commercial sites. We're growing our operations team and looking for a detail-oriented Billing Officer to join us at our Fitzroy office.
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About TTEG
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Trans Tasman Energy Group (TTEG) provides embedded network and electricity on-selling services across Australia, supporting clients with metering, billing, regulatory compliance, and contract management for residential and commercial sites. We're growing our operations team and looking for a detail-oriented Billing Officer to join us at our Fitzroy office.
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About the Role
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This role is responsible for uploading electricity usage (consumption) data into our billing system and generating accurate, on-time electricity bills for customers across TTEG's embedded network portfolio. You'll be the link between metering data and the invoice a customer receives — accuracy and attention to detail are essential.
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Key Responsibilities
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- Import and validate metering/usage data (NMI-level consumption) into the billing platform for each billing cycle
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- Generate and issue electricity bills for embedded network sites in line with scheduled billing runs
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- Investigate and resolve data upload errors, high-usage flags,
and billing discrepancies before bills are issued
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- Liaise with metering data providers and site managers to ensure usage data is complete and delivered on time
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- Ensure billing practices comply with relevant regulatory requirements (AER guidelines, embedded network and energy retail rules)
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- Maintain accurate customer, site, and meter records within the billing system
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- Respond to internal and customer billing enquiries professionally and within service standards
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- Support month-end billing reconciliation and reporting
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What You'll Bring
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- Experience in a billing, metering, or data administration role (energy/utilities or embedded network experience highly regarded, but not essential)
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- Solid attention to detail and a methodical approach to data accuracy
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- Confidence with Excel and billing or CRM systems
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- An understanding of NMIs, metering data, and electricity billing concepts — or a genuine willingness to learn
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- Clear, professional communication skills for liaising with clients and internal teams
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- Ability to manage recurring deadlines across multiple billing cycles
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What We Offer
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- A supportive, close-knit team in a growing embedded network business
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- Based at TTEG's Fitzroy office, 200 Alexandra Parade
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- Training and support to build specialist skills in embedded network billing and compliance
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📌 Billing and Data Officer (Victoria)
🏢 Trans Tasman Energy Group
📍 Victoria