Job Description

Casual Team Members – New Store Opening | Dirk's South Bank

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$34.76/hour (adult rates) - Junior rates apply

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New store. New Pack. Your chance to get in early.

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Dirk's is growing, and South Bank is next.

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Following the launch of our first store at Buranda Village, we're now building the opening team for our second Brisbane location, planned to open in South Bank this October.

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Dirk's is a new Australian fast-casual brand serving damn good hot dogs, sides, house sodas and soft-serve, all with big flavour, cheeky energy and a genuine love of dogs.

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We're looking for casual Team Members who want to help bring the next Dirk's store to life.

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We care more about your energy, reliability and attitude. If you enjoy working with people, can bring good energy to a shift and are willing to learn, we'll teach you the rest.

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The role

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As a Dirk's Team Member, you'll be trained across different areas of the store.

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That could mean welcoming customers, building Dirks, preparing sides and drinks, serving soft-serve, finalising orders, supporting delivery pickups, restocking the line or keeping the store looking sharp.

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You won't just stand behind a counter and follow a script. You'll help create the pace, personality and customer experience that makes Dirk's feel different.

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What you'll do

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- Welcome customers and make them feel part of the Pack
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- Prepare Dirks, sides, house sodas, drinks and soft-serve
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- Learn our service model: Hello, Hustle, Heart
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- Work across customer service, food preparation and POS
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- Support takeaway and third-party delivery orders
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- Keep the store clean,



organised and ready for service
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- Bring energy and personality to every shift
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- Support your teammates when things get busy
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- Learn quickly, take feedback and keep improving
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- Help create a fast, fun and memorable customer experience
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What we're looking for

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Previous hospitality or retail experience is welcome, but it is absolutely not required.

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We're looking for people who are:

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- Friendly and confident with customers
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- Energetic without being chaotic
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- Reliable and on time
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- Happy to work as part of a team
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- Comfortable in a busy, fast-paced environment
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- Willing to learn and take feedback
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- Proud to keep things clean and do the job properly
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- Available for at least 10 hours per week
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Evening, weekend, public holiday and school holiday availability will be highly regarded.

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Our initial trading hours are expected to be around 10am-9pm, with the potential for later Friday and Saturday trading and breakfast shifts in future.

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What's in it for you?

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- Join the opening team at Dirk's South Bank
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- Be part of a growing brand while it is still early
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- Paid induction, training and development
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- A Pack Meal on eligible shifts
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- Team discounts
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- Social activities and team events
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- A supportive team culture where people have each other's backs
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- Real opportunities to progress as Dirk's opens more stores
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- Pathways into Trainer, Shift Leader and future management roles
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- The chance to work for a dog-friendly brand with real purpose
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- Not everyone needs to become a manager. But if you want to grow, we want to give you the training and opportunity to do it.
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The PACK Way

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Our Culture Code is easy:

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- Pack First: we've got each other's backs
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- Act Like an Owner: own the outcome, keep it simple, get it done
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- Cheeky Energy: positive, fun and always respectful
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- Keep It Real: genuine, direct and human
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Dogs are part of Dirk's DNA. Dogs are welcome, treats are free, and through Dirk's Loves Dogs we use our growth to help support more dogs in need.

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Training and start timing

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Dirk's South Bank is planned to open in October 2026.

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Successful applicants will need to be available for compulsory paid induction, training, store preparation and soft-launch activities before opening.

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Final dates may shift slightly depending on store handover. Some pre-opening training may take place at our Buranda Village store.

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RSA requirement

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All Team Members will need to hold, or be willing to obtain, a valid Queensland Responsible Service of Alcohol qualification.

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If you do not already hold an RSA, we can provide access to a discounted course through our preferred training partner. The cost of obtaining the qualification remains the team member's responsibility.

📌 Casual Team Members - New Store Opening | Dirk's South Bank (Queensland)
🏢 Dirks Dogs
📍 Queensland