Beecroft General Practice is seeking enthusiastic and professional Medical Receptionists to join our team on a casual basis. This is a critical front-line position that plays an essential role in delivering excellent patient care and ensuring the smooth operation of our practice. As a Medical Receptionist, you will be the first point of contact for our patients, creating a welcoming and professional environment whilst managing administrative tasks that support the effective functioning of the practice. This casual position is based in Beecroft NSW 2119.

What you'll be doing

Greeting patients with a warm, professional and courteous manner upon arrival at the practice

Answering telephone enquiries and directing calls to appropriate staff members

Scheduling and confirming patient appointments using practice management software

Processing patient registrations and maintaining accurate patient records

Collecting patient fees and processing payments using secure payment systems

Managing waiting room procedures and maintaining a clean, organised reception area

Handling patient enquiries regarding test results, prescriptions and general practice information

Coordinating with clinical staff to ensure patient flow and appointment schedules run smoothly

Performing general administrative duties including filing, photocopying and data entry

Following confidentiality and privacy protocols in accordance with healthcare regulations

Assisting with reception coverage during busy periods and staff absences

What we're looking for

Previous experience working in a medical reception or healthcare administrative environment, or equivalent customer service experience

Proficiency with practice management software and general computer systems

Strong communication and interpersonal skills with the ability to interact professionally with patients,



visitors and staff

Excellent organisational and time management abilities, with the capacity to prioritise multiple tasks

Attention to detail and accuracy when managing patient records and administrative information

Professional telephone manner and ability to manage enquiries professionally and courteously

A flexible approach to work and willingness to adapt to changing practice requirements

Discretion and understanding of confidentiality and privacy requirements in a healthcare setting

Current knowledge of privacy legislation and best practice in patient data handling is desirable

A genuine passion for delivering patient-centred care and supporting healthcare professionals

What we offer Beecroft General Practice is committed to creating a supportive and team-oriented workplace where casual staff are valued members of the team. We offer flexible casual working arrangements that allow you to maintain a healthy work-life balance. Our team benefits from a welcoming practice culture, ongoing training and development opportunities, and the satisfaction of working in a healthcare workplace that places patient care at its heart. You will have the opportunity to develop your skills in medical administration whilst working alongside experienced healthcare professionals.

About us Beecroft General Practice is a well-established primary healthcare provider serving the local community in Beecroft NSW. We are dedicated to providing comprehensive, high-quality general practice services to our patients. Our practice is built on a foundation of skilled excellence, compassionate care and a commitment to supporting the health and wellbeing of the community we serve. We maintain a friendly, inclusive team environment where every member of staff plays an important role in delivering excellent patient outcomes.

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📌 medical receptionists (New South Wales)
🏢 Beecroft General Practice
📍 New South Wales