FS Alliance (RTO 30814 - Food Safety Operations (QLD) Pty Ltd) is a Registered Training Organisation established in 2002. We operate predominately across Queensland, with training also delivered nationally and internationally.
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We specialise in providing high-quality training outcomes in the Meat, Food, and Laboratory industries, including customised onsite training services.
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About the Role
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We are seeking a Full-Time Administration Officer – ideally with experience in RTO administration – to join our professional and supportive team.
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The Administration Officer plays a vital role in ensuring the efficient and compliant operation of our RTO's daily administrative functions. This includes providing high-level support to trainers, students, employers, and management, with a focus on maintaining accurate records, managing enrolments, and ensuring regulatory compliance.
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Key Responsibilities:
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- Provide high-level administrative and customer service support
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- Maintain accurate and compliant student records and documentation
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- Manage enrolments, training documentation, and communication workflows
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- Process data accurately using systems such as aXcelerate
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- Assist with reporting and internal quality processes
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- Prioritise and manage tasks in a busy environment
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- High-level proficiency in Microsoft Office Suite
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- Excellent verbal and written communication skills
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- Strong attention to detail and accuracy in data entry and recordkeeping
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- Ability to work independently and as part of a team in a fast-paced environment
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- Experience in an RTO administration role or familiarity of the VET sector
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- Qualification in Business Administration
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- Experience with Student Management Systems (e.g., aXcelerate)
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- Understanding of records management principles
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- Certificate IV in Training and Assessment (TAE40122 or equivalent)
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- Industry knowledge in Food, Meat, or Laboratory training sectors
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- Knowledge of Department of Trade, Employment and Training (DTET) SAS contracts
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Why Join Us?
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FS Alliance offers a dynamic and supportive work environment with opportunities for professional growth. Competitive remuneration is offered based on experience. If you are an organised, detail-oriented professional who enjoys working in a quick-paced and purposeful setting, we would love to hear from you.