We are seeking an experienced Retail Department Manager to join our team at Emerald Mitre 10 Home & Trade. As Retail Department Manager, you will be responsible for overseeing the daily operations and performance of a key department within our busy store. This is a full-time position based in Emerald, QLD 4720.

What you'll be doing

Manage and lead a team of sales associates to deliver exceptional customer service

Drive sales and profitability targets for your department through effective inventory management and merchandising

Oversee stock ordering for each area

Analyse sales data and customer trends to identify opportunities for growth and improvement

Ensure compliance with company policies, procedures and health and safety standards

Assist with the overall store operations as needed

What we're looking for

Experience in a retail management or supervisory role, preferably within the home improvement or hardware industry





Strong leadership and people management skills with the ability to motivate and inspire a team

Excellent customer service orientation and problem-solving abilities

Exceptional organisational and time management skills

Passion for the home improvement industry and a commitment to providing outstanding customer experiences

You may be required to work weekends and open/close the store

What we offer

At Emerald Mitre 10 Home & Trade, we pride ourselves on being a great place to work.

About us

Emerald Mitre 10 Home & Trade' is a leading home improvement retailer in regional Queensland, with a solid focus on providing exceptional customer service and high-quality products. We are part of the wider Mitre 10 network, which has been a trusted name in Australian hardware for over 60 years. Join us and be part of a dynamic and growing team!

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📌 Department Manager (Emerald)
🏢 Mitre 10
📍 Emerald