Inforcer Ltd. in Melbourne is seeking a Product Support Specialist to manage day-to-day ticketing, provide 1st and 2nd line IT support, and collaborate with Engineering and Product to capture customer feedback and feature requests.
You will triage incidents, diagnose issues in our platform, create metrics and dashboards, and help define best practices while delivering empathetic, qualified support to partners.
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📌 Platform Support Specialist — Cyber & AI Solutions (Melbourne)
🏢 Inforcer
📍 Melbourne
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