Atturra is seeking an enthusiastic Service Desk Analyst in Newcastle to provide initial technical support to end-users and clients. You will handle Level 1/2 incidents, document solutions, and escalate where needed, with in office support for client engagements as required.
As the first contact for technical assistance, you will deliver timely resolutions, maintain a high level of customer service, and contribute to knowledge base content. Collaboration with vendors and teams is essential.
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📌 Service Desk Analyst — Onsite IT Support & Troubleshooting (New South Wales)
🏢 Atturra
📍 New South Wales
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