We are looking for an organised, technology-confident, and people-focused Administration Officer who genuinely enjoys working with people and takes pride in providing a high standard of service. The ideal person will bring qualified maturity, initiative, excellent communication skills and a positive, team-focused attitude. They will be confident managing a range of administrative responsibilities, comfortable using technology and willing to learn new systems and processes in a supportive environment. They will be someone who is warm and approachable when interacting with families, while also understanding the importance of professionalism, confidentiality and attention to detail in a healthcare setting.
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Key responsibilities
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- Answering client phone and email enquiries
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- Intake and referral of clients
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- Managing client bookings and appointment scheduling
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- Providing administrative support to clinicians
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- Processing payments and invoices
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- Maintaining accurate client information and records
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- General office administration
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- Assisting with office projects and other administrative tasks as needed
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About you
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- Have solid administration experience and understand the importance of attention to detail
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- Demonstrate professional maturity, sound judgement and discretion
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- Be highly organised and able to manage competing priorities in a busy environment
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- Have excellent written, verbal, and interpersonal communication skills
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- Have a warm, professional telephone manner and enjoy working with people
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- Be confident using technology and willing to learn new systems and software
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- Take initiative and be comfortable working independently while contributing positively to a team
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- Be reliable, dependable, and able to follow tasks through to completion
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- Remain calm, solution-focused, and professional when things become busy or unexpected issues arise
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- Have a high level of attention to detail
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About us
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See Hear Speak is a growing psychology and allied health practice specialising in working with children, young people and families. Our office is conveniently located in Speers Point, just a short walk from Lake Macquarie and Speers Point Park. We have an excellent team and a positive, supportive workplace culture. We are a child and young person-focused team that connects and engages families in growing skills and wisdom for life. We also understand the importance of engaging with and respecting the community around us.
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- A supportive and welcoming team environment
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- The opportunity to work within a family-focused psychology and allied health practice
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- A role where your work directly contributes to supporting children, young people, and families
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- Ongoing opportunities to learn and develop your administrative skills
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- Potential for additional hours and growth within the role
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📌 Administration Officer - See Hear Speak (New South Wales)
🏢 See Hear Speak
📍 New South Wales
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