Citizens Advice New Forest is looking for a compassionate Foodbank Support Worker to support people using foodbanks in Ringwood and Fordingbridge.
The role focuses on providing practical advice for people experiencing financial hardship, including debt and benefits issues, and helping them access wider Citizens Advice services.
- Strong interpersonal skills, with empathy and ability to overcome barriers
- A person-centred approach, balancing compassion with empowerment
- Self-aware and qualified, with clear boundaries and confidentiality
- Able to work independently in community settings
- Strong organisational and time-management skills, focused on positive outcomes
- Excellent communication, numeracy and IT skills, including Microsoft Office
Advice experience is desirable but not essential, if you have transferable skills and a willingness to learn, we’d love to hear from you.
Location: Ringwood Library with travel to Ringwood & Fordingbridge Foodbanks and some travel across the New Forest