The Village on Blain is a privately owned accommodation complex with 720 units, a restaurant and a reservations office located in the rural hinterland of Central QLD in the town of Blackwater. (Population approx. 5,000 located 45mins from Emerald and 2hrs from Rockhampton).

The Role: Front of House Reservations

A full time ongoing opportunity exists for a dedicated front office professional to join our current reception team, working with a broad range of people and organisations. Responsibilities include:

Responsibilities

- Working to a high standard with Microsoft Office suite
- Operating a Reservations system (Experience highly regarded)
- Deal with all incoming phone calls in a prompt and courteous manner
- Meet and greet guests, visitors, and contractors
- Participate in relevant training
- Other duties as required and/or requested by management
- Full-time 40 hour week

Ideally, the successful applicant will possess the following knowledge and attributes:





- Previous experience in office administrative procedures
- Strong customer service skills, both face-to-face and phone
- Able to always demonstrate a professional manner
- A team player with a can-do attitude
- Professional verbal/written communication and personal presentation
- Accurate with record keeping and data entry
- Sound computer skills, including use of spreadsheets
- Excellent time management skills with the ability to prioritise in a high-pressure workplace
- Able to work independently with confidence to liaise with guests
- Adaptable and flexible in a changeable work environment

NOTE: Due to OH&S; responsibilities, this workplace is a drug-free environment - pre-employment medical or testing may be required.

Australian Permanent Residents with full working visas only need apply.

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📌 Receptionist - Reservations (Blackwater)
🏢 The Village on Blain
📍 Blackwater