Job Description

YOUR MISSION:

n

Oversee merchandising, financial management, sales staff supervision, and overall store management.

n

HOW WILL YOU MAKE AN IMPACT?

n

n
- Oversee the merchandising, financial management, and overall store management to ensure the achievement of operational sales performance goals.
n
- Supervise and evaluate the capabilities of sales staff, identifying gaps and prioritizing development activities. Implement formal development frameworks and coach and mentor staff to support talent development.
n
- Develop and communicate solutions for common customer issues, ensuring clear messaging and next steps.
n
- Create and manage medium- to long-term work schedules, coordinating across multiple teams to achieve business goals.
n
- Set performance objectives for direct reports, manage and report on departmental performance, and take corrective actions to meet annual business objectives.
n
- Implement the function's strategy and business plan, motivating staff to commit to the organization's mission, vision, and values.
n
- Configure complex product-and-services solutions, negotiate agreements, and review sales proposals, escalating issues as necessary.
n
- Manage departmental budget plans, including development and delivery.
n




- Define and optimize order processing protocols for a seamless customer experience.
n
- Set objectives for sales calls, tailor presentations to customer needs, gather and analyze information, and secure customer agreements.
n
- Identify opportunities to grow customer accounts through additional products/services, often fulfilling a sales quota.
n
- Develop and implement relationship management plans for complex customer accounts, building relationships with decision-makers and influencers.
n
- Monitor and improve performance against health, safety, and workplace (HSE) key performance indicators, resolving noncompliance issues.
n
- Ensure compliance with diversity and inclusion directives, using precise and descriptive language for tasks and responsibilities.
n

n

Required qualifications

n

Master's Degree or equivalent level, substantial general work experience, comprehensive job-related expertise, and experience in planning, managing, and organizing resources within short/medium timescales within the overall policy framework.

n

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

n

Master's Degree or Equivalent Level Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level.

📌 Boutique Assistant (Seasonal) (Perth)
🏢 Richemont Iberia
📍 Perth