Job Description

Job Type: Permanent position | Full time position

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Job Description

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Nursing Support Worker Full-time Glow Healthcare Australia Location: Paramatta, NSW Salary range: $$51,222–$60,000 plus superannuation About the Role: Glow Healthcare Agency provides nursing and health support services across aged care, residential and supported accommodation settings. As a Nursing Support Worker (NSW), you will assist nursing staff to deliver safe, respectful, client-centred care that promotes dignity, independence, and wellbeing.

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You'll work under the supervision of a Registered Nurse or other qualified health qualified, following nursing directions, care plans, and organisational policies and procedures. Duties and Responsibilities:

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- Assist clients with personal hygiene, grooming, toileting, and continence care
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- Support clients with safe movement and mobility, encouraging independence
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- Assist with transfers, hoist use, repositioning, and falls prevention (under supervision)
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- Provide emotional support, reassurance, and companionship
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- Carry out care tasks delegated by nursing staff in line with care plans
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- Monitor client condition and promptly report changes to the Registered Nurse
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- Assist with routine observations where appropriate (e.g., temperature, pulse, behaviour)
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- Support residents with hydration and nutrition, including mealtime and feeding assistance
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- Maintain accurate care documentation, progress notes, and clinical records as required
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- Complete clear and timely shift handovers and written communication
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- Follow infection control, PPE, medication safety (where applicable), and manual handling procedures
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- Communicate respectfully with clients, families (as appropriate), and the care team
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- Uphold client rights, choice, privacy, and confidentiality at all times
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- Identify and elevate WHS hazards, incidents, near misses, or safety concerns immediately
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- Report any suspected abuse, neglect, or exploitation in line with reporting requirements
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Skills and Qualifications:

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- Hold at least a relevant AQF Certificate III in Individual Support (Ageing, Disability or Health) or equivalent
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- At least 2–3 years of experience in a relevant position (aged care, disability, health support, residential care)
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- Strong knowledge of WHS, privacy/confidentiality, infection control, and safe manual handling
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- Confident written and verbal communication, including documentation and handover notes
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- Ability to work calmly and professionally, including in urgent or high-pressure situations
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- Comfortable working under clinical supervision and as part of a multidisciplinary team
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Employment requirements (must be able to maintain):

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- Current
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First Aid and CPR certification

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- National Police Check
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- Working
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With Children Check (if applicable)

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- Manual Handling and Infection Control training
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- COVID-19 vaccination certificate and/or immunisation history
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- Driver's licence and own transport (if community-based support is required)
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📌 Nursing Support Worker (Parramatta)
🏢 Glow Health Care Australia
📍 Parramatta