Bendigo Kangan Institute (BKI) is seeking a Manager Customer Service to unify frontline services across metro and regional campuses. You will lead customer, student and teaching-support teams, shaping a consistent service model and end-to-end contact resolution.
Reporting to the Head of Customer Service, you will drive performance, risk controls and stakeholder collaboration while guiding three Team Leaders and expanding service reach to Bendigo and beyond.
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📌 Strategic Customer Service Leader - Hybrid & Campus Travel (Bendigo)
🏢 Kangan Institute
📍 Bendigo
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