Job Description

Energy Power Systems Australia - Heathwood QLD

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At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable power solutions industries depend on.

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From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.

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As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.

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If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.

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Power the future with EPSA

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At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable power solutions industries depend on.

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From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.

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As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.

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If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.

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About the role

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As our Product Support Specialist – Electrical, you'll be the electrical subject matter expert supporting EPSA's rental generator and temperature control fleet across Australia.

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Based in Perth, Brisbane, Adeliade or Melbourne, you'll provide nationwide technical support to our workshop and field technicians across equipment specification, commissioning, control system configuration and complex fault-finding. Your expertise will help ensure our rental assets remain safe, compliant, reliable and customer-ready.

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Key responsibilities include:

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- Providing specialist electrical support to workshop and field technicians across the Rental Solutions fleet
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- Supporting equipment specification, commissioning,



complex fault-finding and technical issue resolution
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- Configuring and supporting control and monitoring systems, including ComAp controllers
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- Supporting the migration and integration of fleet assets into remote telemetry platforms
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- Advising sales and operations teams, project managers and engineers on generators, battery energy storage systems, chillers and HVAC equipment
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- Contributing technical input into EPSA's five-year strategic fleet plan and annual CAPEX process
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- Reviewing branch fleet assets requiring major repairs and escalating significant technical issues
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- Ensuring fleet assets comply with relevant Australian standards, legislative requirements and document control processes
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- Developing and maintaining operating, maintenance, service scheduling and fault-diagnosis documentation
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- Supporting the onboarding and technical development of new rental technicians
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- Building strong technical relationships with Caterpillar, other dealers and equipment suppliers
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- Providing after-hours technical support when required
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What you'll bring

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We're looking for an experienced electrical specialist who combines strong technical capability with a practical, collaborative and solutions-focused approach.

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Required:

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- An A Grade industrial electrical trade qualification, or an Electrical Engineering qualification supported by practical, hands-on experience
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- A minimum of five years' field experience within power generation
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- Demonstrated knowledge of ComAp controllers and control systems
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- Strong experience with diesel or gas engine-driven generator systems and battery energy storage systems
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- Proven fault-finding,



troubleshooting and diagnostic capability
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- Experience in PLC programming and system configuration
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- Knowledge of Australian standards and regulations relating to generator systems and electrical installations
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- Experience preparing, maintaining and controlling technical documentation
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- Strong communication, stakeholder engagement and problem-solving skills
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- High-level organisational capability, with the ability to manage multiple priorities and technical projects
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- Confidence working across multiple IT platforms
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Highly regarded:

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- Technical experience with Caterpillar engines
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- Exposure to Atlas Copco or Sullair air compressors
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- Experience with York or Trane temperature control equipment
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- Broader experience across generators, battery energy storage, chillers or HVAC systems
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Why join EPSA

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At EPSA, our team members are trusted to solve complex challenges and deliver real outcomes for customers across Australia.

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We believe excellent work happens when people feel supported, valued and connected to the impact of what they do, and when teams work together with integrity, accountability and care — the EPSA values that shape how we work every day.

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We offer

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- Structured onboarding and development through Cat® University
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- Paid birthday leave and volunteer leave
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- Team member recognition and service awards
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- Referral program incentives
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- Retail and health insurance discounts
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- Novated leasing options
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- Paid parental leave
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- Learning and development opportunities
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Ready to power up your career?

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If you're an experienced electrician or electrical specialist looking to expand your influence beyond hands-on work and support critical power solutions across Australia, this is an opportunity to combine technical expertise with career growth in a highly respected industry.

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If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.

📌 Product Support Specialist - Electrical (Queensland)
🏢 Energy Power Systems Australia
📍 Queensland