lease note that rosters are predetermined. Beforeapplyingplease ensure you are available to cover the following roster
Permanent part time - 25 hours
Monday - Friday
9.30am - 1.30pm
Relief role - this chance is relief role, in addition to supporting the Dubbo Branch, the successful applicant will also support the Narromine, Wellington and Mudgee Branches. Reasonable travel required.
Do workthat matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.We have been serving our local communities for over 100 years with market leading products, services & technology.
What we do has a real impact at all stages of people's lives - whetherit'sopening your first account, saving for a wedding, buying your first home, or planning for your retirement.Working with us in RBS meansyou'llpositivelyimpactour customers' lives and ensure that when they need us,we'rethere for them.
See yourself in our team
As the Customer Banking Specialist Relief in ourDubbo Branch,you'll be the face of CommBank & the first person customers speak with, you will:
Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel
Build personal connection with customers through meaningful conversations to enhance their experience
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Be aware of movements within the branch, ensuringitsrunning effectively & efficientlyandthatcustomers are satisfied with their experience
We'reinterested in people who have:
A proventrack recordof delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellentcommunication skills & display all the right behaviours tomaintainan approachable & professional demeanour
Theability to manage customer expectationswith a professional presence
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
With us,you'llhelp customers make informed financial decisions to achieve their goals.
Aboriginal &/or Torres Strait Islander people encouraged to apply
PLEASE NOTE: Following submission of your application, you may be invited to complete an online assessment and digital interview. If you receive an invitation, we recommend completing it within 24 hours, although links will remain active 48 hours. Completion of these assessments supports us in progressing your application through the recruitment process. Once expired, testing links can not be reset.