MRI Software is seeking a Support Analyst on a part-time basis to provide high-quality customer support across Strata Master (legacy) and Strata Master Cloud. You'll combine accounting knowledge with technical troubleshooting to resolve issues confidently with customers.
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You will own cases end-to-end, maintain solid CRM hygiene, and collaborate with escalation teams to deliver timely resolutions and improvements. This role emphasizes professional communication and accuracy.
📌 Senior Support Analyst - SaaS Accounting, Part-Time (New South Wales)
🏢 Mri Software
📍 New South Wales
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