Atturra is seeking an enthusiastic Service Desk Analyst to provide initial technical support to end-users and clients. You will handle Level 1/2 incidents, document solutions, and escalate where needed while maintaining a focus on customer service.
In office support at client sites will be required on a regular basis in Newcastle. The role emphasizes IT hardware/software troubleshooting, RMM tools proficiency, and a strong service mindset.
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📌 Onsite Service Desk Analyst - IT Support & Troubleshooting (New South Wales)
🏢 Atturra
📍 New South Wales
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