Are you passionate about adventure, outdoor sports, and travel? Join our dynamic team at Roof Racks Galore and be a part of the exciting world of roof rack solutions. We are seeking a dedicated Roof Rack Customer Service Expert who shares our enthusiasm for exploration and understands the importance of quality roof racks in enhancing outdoor experiences.

Why Work for Roof Racks Galore?

- Full In office Training and Career Development Opportunities
- Employee Discounts
- Brand Merch

Who are we looking for?

- A proven track record in excellent customer service.
- Well-developed written, verbal and interpersonal skills
- Manage priorities and ability to multitask
- Good knowledge of motor vehicle brands and models is important.
- Enjoys meeting new people and delivering the right solution for the customer.
- Intermediate Computer Skills




- Eagerness to Continuously Learn
- Strong Work Ethic & Organisation Skills

Roles and Responsibilities:

- Providing friendly and accurate customer service about products and services
- Log details and all calls, emails, and communications received.
- Ability to maintain and pursue product knowledge
- Maintain our standard for store/personal presentation. (Webstore)
- Dealing with customer queries/complaints and offering solutions

If you think you are a great fit for our team and like working in a fun and friendly environment.

The remuneration package will be subject to experience.

Only shortlisted applicants will be contacted.

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📌 Customer Experience & Support (Queensland)
🏢 Roof Rack Superstore Pty.
📍 Queensland