Job Description

Medical Receptionist/Relief Practice Manager

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Casino Medical Centre is looking for an experienced Medical Receptionist / Relief Practice Manager to join our friendly team on a part-time basis. We are looking for an experienced medical receptionist, preferably with GP experience, who is confident with the day-to-day running of a busy reception and is ready to take on additional responsibility as a second-in-charge and provide relief support to the Practice Manager when required.

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Key responsibilities

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- Act as a day-to-day second-in-charge for reception and administration, providing practical guidance and support to team members
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- Assist with training, onboarding and upskilling reception team members in practice systems, procedures and service standards
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- Promote a positive, respectful and patient-focused team culture
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- Manage minor operational issues where appropriate and escal...??? staffing, workflow or patient service concerns to the Practice Manager
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- Monitor daily front-desk priorities,



communication and task completion to support smooth practice operations About youn n
- Previous experience as a medical receptionist, preferably in general practice
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- Sound knowledge of Medicare and MBS item numbers
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- Experience with PRODA
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- Knowledge of MyMedicare
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- Experience with Medicare billing and claiming
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- Experience with Best Practice software
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- Strong communication and organisational skills
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- The ability to support, guide and work alongside other reception staff
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- Confidence to deal with day-to-day operational issues and use initiative
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- A professional, friendly and patient-focused approach
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Part-time position

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A varied role combining medical reception with senior administrative responsibilities

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The chance to work closely with and support the Practice Manager

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A friendly and supportive team environment

📌 Medical Receptionist/Relief Practice Manager (Lismore)
🏢 Casino Medical Centre
📍 Lismore