Kärcher is the world’s number one cleaning solutions provider, and our Kärcher Centers across Australia are at the forefront of delivering the Kärcher brand experience. We are seeking passionate, customer-focused Retail Sales Consultants to join our team and play a key role in delivering exceptional service while driving sales across our full product range.

A Kärcher Center is our flagship retail and service environment — far more than a traditional retail store. It is a hands‑on, solutions‑driven space where customers receive expert advice, live product demonstrations, and complete after‑sales support. Kärcher Centers are built around deep product knowledge and customer education, supporting residential, commercial, and industrial cleaning applications.

This role is ideal for a motivated, store‑based sales professional who enjoys engaging with customers, understanding their cleaning challenges, and delivering the right solution the first time. Working with a premium international brand, you will contribute to a solutions‑first sales approach while developing valuable product expertise and career progression opportunities within the Kärcher network.

Job Summary

As a Retail Trade Sales Consultant, you’ll be the face of the Kärcher brand in our Kärcher Center. You'll engage directly with customers in-store, over the phone, and via email — delivering expert advice and tailored solutions that meet both domestic and commercial needs. From pressure washers and vacuum cleaners to spare parts and accessories, you'll help connect people with the right products to get the job done.

This is how you WOW:

Deliver exceptional customer service across all channels, including in‑store, phone, and email, by responding promptly, understanding customer needs, and providing professional,



solutions‑focused support at every touchpoint.

Drive sales across Kärcher’s full Consumer and Professional product ranges by identifying customer requirements, recommending appropriate equipment, accessories, and spare parts, and confidently closing sales in line with business targets.

Provide hands‑on product demonstrations and practical technical advice, helping customers understand product features, correct usage, and the benefits of choosing the right solution for their application.

Accurately process all sales transactions, invoicing, and daily banking in accordance with company procedures, ensuring compliance, accuracy, and a smooth customer experience.

Maintain the showroom to premium brand standards, including product displays, cleanliness, signage, and merchandising, ensuring the Kärcher Center consistently reflects a professional and engaging setting.

Monitor and manage stock levels by conducting regular checks, maintaining accurate inventory records, and coordinating replenishment to ensure product availability and minimise disruptions to sales.

Assist customers with basic troubleshooting and product support, and coordinate servicing, repairs, or warranty claims with the Service team when required to ensure timely resolution.

Work closely with the broader sales, service, and support teams to share leads, support cross‑functional opportunities, and contribute to achieving wider business objectives.

Actively contribute to a positive,



customer‑focused team culture by demonstrating Kärcher’s values, supporting colleagues, and consistently striving to deliver WOW experiences for customers.

It would be WOW if you would bring this in:

We're looking for someone who:

Brings previous experience in retail, sales, or trade counter environments, with a solid understanding of customer engagement, product selling, and service‑based transactions.

Communicates confidently and professionally, with a genuine passion for helping customers by asking the right questions and delivering practical, solutions‑focused advice.

Thrives in a quick‑paced, hands‑on retail environment, balancing customer service, sales activity, and operational tasks while maintaining attention to detail and energy on the shop floor.

Demonstrates initiative and a strong sense of ownership over their work and workspace, taking pride in presentation, organisation, and delivering consistent results.

Has basic mechanical aptitude or a strong willingness to learn technical product details, enabling them to understand applications, explain features, and support customer troubleshooting.

Is flexible and available to work occasional weekends as required, supporting peak trading periods and contributing to a reliable and customer‑focused team roster

- Ongoing training and career development opportunities.
- Friendly and supportive work environment
- Staff discounts on Karcher products
- Opportunity to work with the leading company in the cleaning equipment industry.

Join a team where your product knowledge, problem‑solving skills, and customer‑first attitude will make a real impact — every day.

Wanna WOW with us?

* Please note only successful candidates will be contacted

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📌 Retail Trade Sales Consultant (Full-Time) (New South Wales)
🏢 Karcher
📍 New South Wales