As a Receptionist & Cashier, you will be one of the first points of contact for guests and play an important role in delivering a welcoming and skilled customer experience at Ocean 12, a premium late-night entertainment venue located within Melbourne's Crown Entertainment Complex.
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Key responsibilities
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- Welcoming guests and confirming reservations
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- Directing guests to karaoke rooms, VIP rooms and designated areas
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- Processing payments and handling cashier duties
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- Answering phone enquiries and providing general information
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- Assisting with walk-in bookings and guest requests
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- Communicating effectively with the service team and management
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- Keeping the reception and entrance areas clean, organised and presentable
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About you
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- Well-presented, friendly and confident
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- Fluent in English and Mandarin
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- Strong communicator with excellent customer service skills
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- Reliable, responsible and able to work well as part of a team
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- Calm and organised in a busy late‐night's environment
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- Available to work late-night and early‐morning shifts
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- Previous experience in reception, cashiering, hotels, hospitality, nightclubs or karaoke venues highly regarded
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- Valid Victorian RSA certificate preferred
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About us
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Ocean 12 is a premium late-night entertainment venue located within Melbourne's Crown Entertainment Complex. We offer a vibrant nightlife experience featuring karaoke, whisky, cocktails, private functions and a diverse Asian‐inspired food menu, supported by an international culinary and hospitality team.
📌 Receptionist & Cashier (Victoria)
🏢 Ocean 12
📍 Victoria
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