27 Sep
|
XPT Software
|
Melbourne
27 Sep
XPT Software
Melbourne
XPT Software in Melbourne, Australia is seeking a Contact Center Support Engineer (L1) to be the first point of contact for incidents across voice, chat, email, and digital channels. You will perform user-level troubleshooting, monitor operations, and coordinate with cross-functional teams to resolve issues.
The role requires experience in contact center operations, knowledge of Dynamics 365 CC (preferred), and hands-on experience with platforms like Genesys Cloud, Amazon Connect, or NICE CXone.
#J-18808-Ljbffr
📌 Contact Center Solutions Engineer (Melbourne)
🏢 XPT Software
📍 Melbourne