As a Senior Retail Assistant / Shift Manager, you will help lead the team during your shift while ensuring our customers receive excellent service and the store operates efficiently.
Key responsibilities
- Supervising and supporting team members during shifts
- Providing friendly and professional customer service
- Opening and/or closing the store as required
- Managing registers, cash handling and daily transactions
- Restocking shelves and maintaining store presentation
- Monitoring stock levels and assisting with inventory management
- Ensuring workplace health, safety and cleanliness standards are maintained
- Assisting with staff training and onboarding
- Handling customer enquiries and resolving issues professionally
- Delegating tasks and ensuring daily priorities are completed
About you
- Has previous supermarket, grocery experience
- Has leadership or supervisory experience, or is ready to take the next step
- Has excellent communication and customer service skills
- Has a positive attitude and strong work ethic
- Can work flexible hours, including weekends and public holidays when required
Benefits
- Full time employment
- Competitive salary package, negotiable based on experience
- Opportunities for career progression
- Supportive and friendly team environment
- Training and development opportunities
- The opportunity to take on greater responsibility within the store
📌 Senior Retail Assistant / Shift Manager – Full Time (Surry Hills)
🏢 IGA Local Grocer Milsons Point
📍 Surry Hills
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