Medical Receptionist
Brighton, VIC | 4-5 days per week

Why Work With Kin Clinic?

- Competitive renumeration: Salaried Role, with paid holidays & superannuation.

- Community: As a Medical Receptionist you are a highly valued member of our team, enjoy weekly team coffee time on a Tuesday & quarterly socials with our friendly and passionate team.

- Career Progression: Work for an expanding company with oppourtunity for career development into Senior Management Roles.

- Work Life Balance: You can choose to work one day a week from home and opt for flexible schedule one day a week. The Clinic hours are Monday-Friday with no weekends. We are a 2 mins walk from Gardenvale station, we offer on site parking, shower facilities & cycle to work facilities.

- Modern Facilities: Newly renovated clinic in Brighton, close to cafés and local amenities.

- Make a Difference: By choosing to work at Kin Clinic in Medical Reception, you have the opportunity to make a difference to peoples lives in mental health care in this rewarding role.

About Kin Clinic

We are a boutique psychology & psychiatry practice seeking a Medical Secretary passionate about excellence in patient care to join our friendly team. We pride ourselves in making a difference in patients’ mental health journey’s here at Kin Clinic. Clinic Founders Dr Iona and Dr Tom are driven to provide the best care for our patients and a supportive workplace environment for our team. We hope Kin Clinic can be your workplace family for those who choose to work with us.

About You

Working as part of our friendly Medical Reception team, you will be working closely with psychiatrists & psychologists ensuring a smooth, professional, and welcoming experience for patients. You will be gaining valuable experience in mental health care, while genuinely helping people day to day.

We are seeking a kind, motivated and ambitious individual with administrative reception experience,



preferrably in medical or wellbeing settings. As a successful and growing clinic, there is opportunity for promotion to senior roles for team members showing passion and dedication for what we do. If you share our values, and are looking for a long term career in medical reception and in future senior roles, we want to hear from you.

Required

- Medical administration or reception experience

- Professional, friendly, and confident communicator

- Confident in answering calls

- Highly organised with strong attention to detail

- Able to manage competing priorities in a busy environment

- Proficient with computer systems and practice software (Excel, Microsoft)

- Highly reliable, proactive, and a solid team player

- Passionate about helping others

- Permanent Residency or Citizenship in Australia required

- Excellent References

Desirable

- Touch type skills

- Experience in practice management systems & medicare rebates

- Seeking a long term career in medical reception & growth into more senior roles

- Experience in managing clients who may present as distressed

- Experience in specifically Medical Secretary or Mental Health Secretary Roles

Key Responsibilities

- Manage appointments, cancellations, and clinician schedules

- Front desk reception duties, including welcoming patients

- Coordinate and maintain patient waitlists

- Prepare and manage electronic medical records

- Support patients to complete intake forms, support report writing, and proofread clinical reports

- Answer phone calls and manage email enquiries professionally

- Maintain accurate records and strict confidentiality

- Opening & closing the clinic

- Medicare billing

- Other tasks supporting the clinic operation where required

Work Type

- 5 days per week preferred, will consider part time options for the right candidate.

How to Apply
Please submit your CV and a brief cover letter outlining your experience and interest in the role.

Renumeration

Dependent on Experience. Paid super and annual leave.

📌 Medical Secretary / Practice Administrator (Brighton)
🏢 kin.clinic
📍 Brighton