About us

The Statesman Hotel is a well-established Canberra hotel with a proud history and strong connection to the local community. With a busy bistro, sports bar, functions and accommodation all under one roof, we offer a lively and diverse hospitality environment where no two shifts are quite the same. Our team is the heart of what we do, and we're always seeking passionate individuals who share our commitment to exceptional customer service.

About the role

We are now hiring enthusiastic and customer-focused Waitstaff & Bar Staff to join our dynamic team at The Statesman Hotel in Curtin Canberra. This is a casual position offering flexible working arrangements that complement your lifestyle. As Waitstaff & Bar Staff, you will play a vital role in delivering exceptional dining and beverage experiences to our guests. You'll be the face of our establishment, creating positive interactions that leave lasting impressions and contribute directly to our reputation for outstanding hospitality.

Key responsibilities

- Welcoming guests warmly and promptly seating them in accordance with our service standards

- Taking accurate food and beverage orders and ensuring they are communicated correctly to the kitchen and bar

- Delivering meals and drinks to tables in a professional and attentive manner

- Providing knowledgeable recommendations about menu items, specials, and beverage options

- Maintaining exceptional standards of cleanliness and organisation throughout the dining and bar areas

- Processing payments accurately using our point-of-sale systems

- Responding promptly to guest requests and resolving any concerns with courtesy and professionalism

- Supporting bar staff with drink service and ensuring correct orders are delivered

- Adhering to all health, safety, and food hygiene regulations





What we're looking for

- Previous experience in a waitstaff or bar staff role, or demonstrated experience in customer service within the hospitality industry

- Excellent communication and interpersonal skills with a genuine passion for delivering outstanding customer service

- Strong attention to detail and the ability to manage multiple tasks simultaneously in a fast-paced environment

- Knowledge of food and beverage service standards, including proper table service techniques

- Proficiency in using point-of-sale (POS) systems and basic numeracy skills for handling payments

- A skilled appearance and the ability to maintain composure and courtesy under pressure

- Flexibility and reliability, with the ability to work varying shifts including evenings, weekends, and public holidays as required

- A genuine enthusiasm for hospitality and a willingness to go the extra mile for guests

- Current RSA (Responsible Service of Alcohol) certification or willingness to obtain it

- Strong teamwork skills and a collaborative attitude toward supporting colleagues

What we offer

As a member of The Statesman Hotel team, you'll enjoy a casual work arrangement that provides flexibility to suit your personal circumstances. We offer a dynamic and supportive work environment where your contribution is valued and recognised. Our team enjoys a range of staff benefits, including discounts on food, beverages and accommodation, while being part of a supportive workplace that encourages continuous learning and professional development.

Apply now

If you're ready to join a dedicated hospitality team and deliver exceptional service to our valued guests, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you're excited about joining The Statesman Hotel.

📌 Now Hiring - Amazing Waitstaff & Bar Staff (Kent Street)
🏢 The Statesman Hotel
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