Job Description:

About the Role
Skills require true all-rounders that have technical experience in Agricultural equipment. Must be versatile in working across several fields with responsibility for Case IH Tractors, Combine Harvesters and self propelled Sprayers providing timely:-
Hourly Servicing
Diagnosis & Repair
Pre-Season equipment checks and reports
Modifications & Upgrades
Component Change Outs
New Build Assembly
New Machine set up and client training
Overhaul and rebuild

Main responsibilities will cover the following areas:-
• Customer Service and relationship management including: -
Pre-delivery of current machinery including set up
Advising farmers on technology and operation of new machinery
Providing clients with diagnostic advice and repairs
Liaising with Case IH service staff on factory requirements
• Managing assembly, overhaul and rebuilds of current and used equipment
• Managing and scheduling mechanical work for workshop and field service crew
• Technical advice for workshop staff including EST and warranty management
• Writing up and managing quotes for service, repair, overhauls and warranty




• Scheduling Pre Season equipment services and checks – seeding & harvesting
• Liaising with in house parts department for parts procurement, quotes and invoicing.

About the Candidate:

We are looking for a candidate who has at least 10 years experience in a Dealership.
Ideally candidate must have Agricultural industry exposure as a Service Manager or be able to move into the role quickly. Candidate must possess a trade in either of the following;
• Ag Fitting,
• HD Fitting
• Diesel Fitting
• Mechanical Fitting
• Auto Electrical

To be successful candidates will: -
Be organised, able to cope with tight deadlines, able to multitask workloads
Possess technical knowledge to quickly diagnose mechanical faults
Estimate requirements for jobs regarding parts and time frames
Focus on customer service with a high level of professionalism
Be proficient with dealer management system for parts, scheduling of work
Use electronic service tools for diagnostics.
A valid driver’s license is also essential.

Apply Now

📌 Service Manager Glenroy
🏢 Orbit Australia Consulting Services
📍 Glenroy