Job Description

Customer Service Opportunity – Join a Leading Team in Gladstone

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Bradnams Windows and Doors – Gladstone QLD

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Customer Service Prospect – Join a Leading Team in Gladstone
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Monday-Friday 7:00am-3:30pm

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At Bradnam's Windows & Doors, we are proud to be a trusted partner to Australia's building and construction industry. With a national presence and a robust local reputation, our team in Rockhamptonis looking for a dedicated Customer Service professionalto help us continue delivering quality and care to our customers.

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This is more than a job, it's a chance to join a high-performing team and grow your career with a company that values its people and their potential.

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About the Role

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Be the Voice Behind the Brand

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You'll be the first point of contact for customers, helping them navigate their journey from enquiry through to installation. The role is quick-paced, varied, and hands-on — perfect for someone who enjoys solving problems, staying organised, and working closely with internal teams.

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Key responsibilities: As the

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Responding to phone and email inquiries
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Preparing quotes and processing orders
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Coordinating with internal teams (sales, production, logistics)
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Providing technical and product support
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Investigating and resolving issues with professionalism and care
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What You'll Bring

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Previous experience in customer service, admin or sales support
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Strong communication and problem-solving skills
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Good computer skills and the ability to learn new systems
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Organised, responsive, and detail-oriented
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A team mindset and willingness to go the extra mile
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Experience in the building or manufacturing industry is helpful but not essential, we will provide the training and support you need to succeed.

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Is This the Right Fit for You?

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We're looking for someone who is not just seeking a job but is ready to be part of a business that offers career potential, a strong local culture, and the chance to make a real contribution.

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Extras

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Christmas shut down two weeks minimum
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17.5% Leave loading
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Free EAP service available
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📌 Customer Service Opportunity Join A Leading Team In Gladstone Gladstone Central
🏢 Bradnam’S Windows & Doors
📍 Gladstone Central