26 Sep
|
Ntt Data
|
New South Wales
26 Sep
Ntt Data
New South Wales
Job Description
NTT DATA Australia is hiring a Senior Managed Services Service Desk Agent to be the first contact for clients and vendors. You will handle calls, chats, tickets, and mailbox management, applying ITIL-based procedures to resolve incidents and service requests while maintaining high service quality.
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This role requires robust communication, teamwork, and the ability to work a 24x7 roster within a hybrid working arrangement. Relevant ITIL certification and networking knowledge are expected.
📌 Senior It Service Desk Analyst Hybrid & 24/7 Support New South Wales
🏢 Ntt Data
📍 New South Wales