Team Leader, Contact Centre Hybrid Work & Customer Excellence South Australia

Team Leader, Contact Centre Hybrid Work & Customer Excellence South Australia

26 Sep
|
Pepper Group
|
Australia

26 Sep

Pepper Group

Australia

Job Description

Pepper Money is seeking a Team Leader, Contact Centre to lead a team of Customer Service Specialists, delivering outstanding customer outcomes while maintaining compliance. The role involves coaching, developing and supporting your team, and managing workload and service levels within a busy contact centre setting.

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Weekend rosters are required as part of the regular pattern. You will partner with stakeholders across Customer Service and the broader business to drive continuous improvement,

📌 Team Leader, Contact Centre Hybrid Work & Customer Excellence South Australia
🏢 Pepper Group
📍 Australia

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