A hands-on bicycle mechanic in the MC workshop, delivering the daily servicing load to a high standard across both mechanical and electronic setups. As a member of a small team, you will also be required to handle customer service and retail sales load as needed — typically during busy retail periods. The role reports to the MC Cyclery Workshop Manager.

Key responsibilities
Completion of your daily servicing quota, including timeliness and quality
Ensure alignment with the Workshop Manager on jobs and priorities daily
Working to the highest standard of care on all jobs
Ensure your personal workstation and the workshop are clean by the end of day, and ready to commence work at the start of day
Maintain a clean and safe work environment at all times, including the retail store space
Be proactive in providing feedback to optimise servicing processes, to ensure efficiency from booking to completion, quality, and capacity
Maintain accurate parts, product, customer and inventory levels, and servicing data, in POS
As required, provide customer service to handle customer load capacity or shifts
Provide feedback on product prospects and needs, based on your involvement in customer service




Aware of key industry trends, bringing intel of recent products and initiatives to the wider team regularly

About you
Experience and working knowledge in bicycle construction and servicing, across mechanical and electronic setups
Strong customer service ethos and sales capability
Proven customer-facing and interpersonal skills
Ability and aptitude to work at pace, yet with a priority on quality and safety
POS literate, with Vend Lightspeed and Hubtiger

About us

MC has been part of Sydney's Eastern Beaches cycling scene since 1975, beginning life as Maroubra Cycles and trading continuously for more than 50 years. Now located at 108 Anzac Parade, Kensington, MC is an owner run store offering bike servicing and repairs, qualified fitting, premium custom builds, and road, gravel and e-bike hire, alongside bikes and accessories. At the heart of the shop is MC Velo, our riding community, with regular road and gravel rides finishing over coffee. We pride ourselves on customer care, honest value, and riding what we sell — all day, every day.
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📌 Bicycle Mechanic New South Wales
🏢 MC Cyclery
📍 New South Wales