Fraud Support Specialist Inbound Calls Victoria

Fraud Support Specialist Inbound Calls Victoria

26 Sep
|
NAB
|
Victoria

26 Sep

NAB

Victoria

Job Description

NAB in Melbourne is seeking a Fraud Assist Analyst for a frontline inbound call centre role supporting customers affected by fraud. The position is a Full time Permanent Contract with an initial 12 weeks in office training, followed by versatile hybrid working.

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You will handle up to 40 inbound calls daily, show empathy to vulnerable customers, de-escalate complex enquiries, and provide clear information about NAB processes and products.

📌 Fraud Support Specialist Inbound Calls Victoria
🏢 NAB
📍 Victoria

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