Job Description

Ambition Recruitment – Sydney North Shore NSW

n

I am looking to recruit a Business Process Analyst for an initial 6-month contract supporting a key operational excellence / business transformation program. You will partner directly with operational leaders to review current-state workflows, challenge legacy practices, identify efficiencies, and build robust future-state documentation.

n

Key Responsibilities

n

n
Review and assess end-to-end operational processes across quality, efficiency, control, and customer experience.
n
Facilitate stakeholder workshops to challenge current ways of working and identify automation or standardisation opportunities.
n
Develop explicit process maps, standard operating procedures (SOPs), and work instructions.
n
Design and implement scalable future-state operating models that lift productivity and compliance.
n

n

About you

n

n




5+ years of experience across continuous improvement, process redesign, or business transformation.
n
Proven track record mapping processes and drafting comprehensive SOPs/documentation.
n
Lean Six Sigma training or qualifications a bonus - Yellow/Green Belt
n
Solid stakeholder engagement, facilitation, and influencing skills.
n
Experience in a business process role within a shared services, service operations, BPO, or offshoring projects is advantageous.
n
Join a business-critical project and be vital to the delivery of it - great experience
n
Potential for extension - please note this isn't guaranteed
n
Friendly, team-oriented culture - work with an amazing leader
n

📌 Business Process Analyst New South Wales (Australia)
🏢 Ambition Recruitment
📍 Australia