Fraud Support Specialist Inbound Calls Melbourne (Australia)

Fraud Support Specialist Inbound Calls Melbourne (Australia)

26 Sep
|
NAB
|
Australia

26 Sep

NAB

Australia

NAB in Melbourne is seeking a Fraud Assist Analyst for a frontline inbound call centre role supporting customers affected by fraud. The position is a Full time Permanent Contract with an initial 12 weeks on-site training, followed by versatile hybrid working.

You will handle up to 40 inbound calls daily, show empathy to vulnerable customers, de-escalate complex enquiries, and provide transparent information about NAB processes and products.
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📌 Fraud Support Specialist Inbound Calls Melbourne (Australia)
🏢 NAB
📍 Australia

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