Group Customer Experience Leader Queensland

Group Customer Experience Leader Queensland

26 Sep
|
Capital Group
|
Queensland

26 Sep

Capital Group

Queensland

Capital Transport and Logistics Group Pty Ltd is seeking a Group Customer Experience Manager to lead the Customer Experience Department in Brisbane. You will oversee daily operations, ensure calls and bookings meet national KPI timeframes, and provide leadership to improve client retention.

The role requires strategic thinking, policy adherence, and cross-department collaboration. You will stay aligned with company policies, train staff on SOPs, and drive improvements across manual handling,
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📌 Group Customer Experience Leader Queensland
🏢 Capital Group
📍 Queensland

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