Laptop & Phone Repair Technician & Store Supervisor
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Phone and Laptop Repair Specialist – Store Lead
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Join a well‐established phone and computer repair business seeking a skilled technician to lead the daily operations of its repair store.
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This is a full‐time salaried role with profit share, offering genuine chance to grow earnings by improving efficiency, customer service, and profitability.
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About the Role
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You'll take ownership of the store's technical performance and customer experience, combining hands‐on repair work with leadership and process improvement.
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Key Responsibilities
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Diagnose and repair laptops, desktops, phones, and tablets, including complex hardware and motherboard faults
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Replace and test components such as batteries, screens, keyboards, and charging ports
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Complete Windows installations, upgrades, data transfers, and system recovery
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Provide accurate quotes and clear customer communication
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Order parts and liaise with suppliers
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Manage workflow, stock, and quality control
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Supervise and support team members
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What We're Looking For
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Extensive experience repairing laptops, computers, phones, and tablets
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Advanced diagnostic and microsoldering skills
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Robust attention to detail and commitment to quality
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Confident communication and quoting ability
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Organised, proactive, and able to work independently
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Leadership mindset with a focus on continuous improvement
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The Offer
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Permanent full‐time position
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7:30am to 4:30pm, Monday to Friday
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Salary plus percentage‐based profit share
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Senior role with genuine input into store operations
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This is a rare chance for an experienced technician ready to take charge, drive performance, and share directly in the success of the business.