Queensland Physio Group | Mermaid Waters, Gold Coast
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Casual / Part-Time | 3–4 Days Per Week
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Queensland Physio Group is looking for a friendly, organised and reliable Medical Receptionist to join our team at our busy Mermaid Waters clinic.
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We're a growing Gold Coast physiotherapy group with a solid reputation for high-quality care, sports and musculoskeletal physiotherapy, and a supportive team culture.
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Our Mermaid Waters clinic is a up-to-date, purpose-built facility with five private treatment rooms and a dedicated rehabilitation gym. You'll work alongside a vibrant, friendly and social team treating a diverse patient base, from the general community through to competitive and elite athletes.
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About the Role
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As one of the first points of contact for our patients, you'll play an important role in creating a welcoming and professional clinic experience.
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Greeting patients and managing reception
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Answering phone and email enquiries
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Scheduling and managing patient appointments
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Processing payments and health fund claims
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General administration and data entry
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Supporting our physiotherapists and wider team with day-to-day clinic operations
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What We're Looking For
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Excellent communication and customer service skills
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A warm, friendly and skilled manner
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Strong organisation and attention to detail
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Confidence with computers and learning new systems
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The ability to multitask in a busy environment
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Reliability, initiative and a positive attitude
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Previous medical, allied health or reception experience is highly regarded, but not essential for the right person
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Why Join QPG?
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3–4 days per week with some flexibility around hours
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Modern clinic with a dedicated rehabilitation gym
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Friendly, supportive and social team environment
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On-the-job training and ongoing support
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A varied role within a busy and growing healthcare business
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Opportunity to take on greater responsibility as the role develops
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Be part of an established and growing physiotherapy group across the Gold Coast
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If you're organised, personable and enjoy being part of a team that genuinely cares about its patients, we'd love to hear from you.
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For more information, contact @qldphysiogroup.com.au or 07 5522 9.
📌 Medical Receptionist City Of Gold Coast
🏢 Queensland Physio Group
📍 City of Gold Coast
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