Training & Education Manager, CRM/EP ANZLead in-field training for CRM employees, including onboarding and new hire programsConduct competency assessments and field coaching to ensure readiness for certificationAct as the education lead for current product launchesDevelop and execute training plans for internal staff and external customers to ensure successful adoption of new technologiesSupport customer education managers in organizing and delivering training events for healthcare professionalsFacilitate peer-to-peer training and hands-on workshops, especially for device implantation and managementWork closely with marketing, sales, and clinical teams to align educational initiatives with business goalsCreate and maintain educational materials, including webinars, manuals,



and e-learning modulesEnsure content is aligned with adult learning principles and instructional design best practicesProvide insights and reports on training metrics to support strategic decisionsAbout youBachelor's degree in a relevant field (e.g., Nursing, Biomedical Engineering, Allied Health)Certifications in instructional design or adult learning are highly valuedMinimum 5 years of experience in electrophysiology, cardiac implantable electronic devices (CIEDs), or related fieldsStrong understanding of CRM technologies and proceduresExperience in delivering in-person and virtual trainingSkilled in coaching, mentoring, and assessing competenciesStrong presentation and public speaking abilitiesCapable of managing multiple training programs and coordinating with cross-functional teamsAnalytical skills to monitor training effectiveness and adapt strategies accordinglyProficiency in using digital tools for training delivery and tracking
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📌 Training & Education Manager, Crm/Ep Anz (New South Wales)
🏢 BIOTRONIK
📍 New South Wales